Hello, I'm Wing, and I bring a robust background in programming and operations. In my most recent role as a Design Program Manager at Instagram, I oversaw initiatives to enhance user safety, privacy, and engagement across a platform that reaches over a billion users. My role involved close collaboration with senior stakeholders to streamline design processes, drive product quality, and foster team culture, ensuring that our products meet the highest standards of excellence and innovation.

Previously, I managed the "100 Automations" project at Hack for LA, where I improved the automation and microservices platform by optimizing user journeys and reducing the product backlog from 50+ issues to 36 within 3 months despite resource constraints. My experience also extends to operations and project management at Intertrend Communications, where I led UX/UI teams and implemented new project management systems that enhanced operational efficiency and reduced client complaints by 20%.